WELCOME
to
GMTA: GREAT MINDS THINK ALIKE
Where socially conscious entrepreneurs come to get the business support and resources they need to thrive and have a positive impact on society and the environment.
"Success is liking yourself, liking what you do, and liking how you do it."
– Maya Angelou
AN INVITATION
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If your schedule allows, please take time to pour a cup of water, tea or coffee and enjoy perusing our site to learn about our offerings. Our intent is that our site:
clearly communicates our services & offerings,
provides resources & opportunities for individuals and organizations at all stages of the business journey, and
is a virtual place that makes you feel at ease and you leave feeling encouraged.
Take your time and enjoy.
You can find the menu icon in the upper right to navigate through this site and we also have a site map in the footer that will give you a comprehensive list of what you can find on our site at a glance.
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Business Services
Business Strategy and Development services uniquely structured and delivered in a manner to support you where you are in your business journey and where you want to be.
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Clients & Testimonials
We are grateful for the opportunity we have had to work with these individuals and organizations that are making positive impacts in their communities and industries. Click below to read their testimonials.
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Trainings & Certifications
We offer thoughtfully designed trainings and certifications to support individuals and organizations in becoming equipped with the requisite tools that will aid in their success. Including business development workshops, entrepreneurship workshops, customer service training, project and process management training, etc.
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Articles & Knowledge Sharing
We provide a space for you to explore pertinent information for you and your business interests through our well-researched articles and reviews.
The purpose of the GMTA Society is to provide entrepreneurs and leaders of organizations the resources and community support they need. Often the journey can be tiring and isolating for many entrepreneurs and experienced leaders. We hope our resources can help you lean out of that and into a place of momentum, clarity, feeling supported, and feeling prepared.
GIFT A GMTA TRAINING TO A COLLEAGUE OR LOVED ONE.
YOU MAY HAVE A FAMILY MEMBER, FRIEND, LOVED OR COLLEAGUE THAT YOU WANT TO SUPPORT THEIR PROFESSIONAL PURSUITS OR BUSINESS ENDEAVORS. THE BEST WAY TO SHOW SOMEONE YOU SUPPORT THEM IS TO INVEST IN A QUALITY GIFT THAT THEY CAN USE FOREVER. OR YOU MAY HAVE A SPECIAL OCCASSION COMING UP AND YOU WANT TO LET YOUR LOVED ONES KNOW WHAT YOU WANT.
PURCHASE ONE OF OUR GIFT CARDS THAT THEY/YOU CAN USE TOWARDS ANY OF OUR TRAININGS.
ANNOUNCING OUR NEW ONLINE TRAINING:
Customer Service & Excellence
(beyond politeness)
presented by GMTA: Great Minds Think Alike
In our opinion:
The Home of the Best Quality and Thoughtfully designed Customer Service Training.
SEE BELOW FOR SPECIAL PRICING AVAILABLE.
Sophia Senyo, GMTA Founder and Lead Principal
“Imagine a world where every person approached and delivered customer service with Integrity, Thoughtfulness, Care and Knowledgeably.”
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WHAT IS GMTA'S CUSTOMER SERVICE COURSE:
§ This course is about the importance of customer service across all career levels and industries.
§ This course is not about politeness, this course is about how customer service is a reflection of integrity and core to quality successful relationships between providers and consumers.
§ Often times, the messaging is – “you either have it or you don’t” -or- “it just comes natural”. This course addresses that “it” can be taught to whoever is sincere and willing to learn.
§ Some people just are not aware of where to begin. Or may think good customer service is just the traditional concept that you just have to be nice. Or some people may not know what they are missing. Or how the lack of this skill set is holding them back in their career. This course goes into the full scope of customer service and how to adopt it in a way that is authentic to where you are in your career and where you want to be.
§ This course is not just for the Customer Service Department. This course is for all career levels and positions and industries and locations. Whether you are just starting in your career or have been in the workforce for many years or are re-entering the workforce. Or if you are getting ready to start your own business.
§ For Customer Service Leads, please note this course is not about how to set up your customer service department. It is applicable to how you would train the people that would execute your customer service strategy. You can have a great customer service infrastructure but if you do not have quality people to execute it, then it is useless. In addition, the insights presented in this course can aid you in how you establish your customer service structure or revisit your customer service approach.
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WHY IS CUSTOMER SERVICE IMPORTANT:
§ From the Organization’s Perspective: Companies that are thoughtful about customer service and deliver quality service tend to be sustainable, high revenue generating, and more resilient.
§ From the Individual’s Perspective: Not only is customer service a differentiator for companies, it is also a tool for individuals to differentiate themselves as professionals for their success.
§ One aspect of our mission and vision is to support in the development and proliferation of socially conscious businesses that deliver quality products and services with integrity. Essential to the success of that is the people in the business. We believe any business that moves with integrity + has a quality product or service + quality customer service will always be successful.
§ We have noticed that a lot of owners understand that customer service is important and do have some level of customer service but we noticed that there is a misunderstanding on the importance of quality customer service personnel.
§ We are here to fill that gap and provide a resource that can be beneficial to individuals and organizations.
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SPECIALS & COUPONS:
ONLY ONE SPECIAL CAN BE USED AT A TIME.
§ Share with us your favorite Side Hustle School episode and why it is your favorite under our knowledge sharing post HERE and receive a limited time 10% discount. Once complete then fill out this form HERE and we will send you the discount code. The podcast: https://sidehustleschool.com/podcasts/.
§ Share with us your favorite Fair Talks podcast episode and why it is your favorite under our knowledge sharing post HERE and receive a limited time 10% discount. Once complete then fill out this form HERE and we will send you the discount code. The podcast: https://fairtradela.org/pages/fair-talks-podcast.
§ A Special 12% if you complete these 4 steps: (1) follow us on Instagram @official_gmta + (2) follow us on LinkedIn: https://www.linkedin.com/company/officialgmta + (3) like our LinkedIn article on customer service HERE + (4) Once complete then fill out this form HERE and we will send you the discount code.
§ Squarespace Customers and Circle Members contact Squarespace that a special 15% discount is available for their customers. You can send them a link to our special contact form page HERE.
§ We are great admirers of the work Arlan Hamilton is doing in the world, so if you have taken any of their paid courses or are part of Backstage Capital, please have them contact us to confirm your enrollment/affiliation with their company and we will offer you a 15% discount. You can send them a link to our special contact form page HERE.
§ Significant specials available for organizations actively involved in supporting peace and safety and freedom in Congo and Palestine and other countries/cultures navigating crisis. Contact us to see if your organization qualifies. Fill out the form HERE.
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Our mission is to empower the people who care about changing the world for the better become leaders.
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Our vision is to become known as the firm that helps socially conscious entrepreneurs and organizations become fortune 500 companies or the equivalent.